From left Prime Bank’s Head of Marketing Ms. Connie Kirika, Managing Director Mr. Bharat Jani, Head of Customer Service Ms. Rosemary Kiboro, Head of IT Mr. Gouri Shankar Sharma, Chief Operating Officer Mr. Jagannathan, and Director, Business Development Mr. Vijay Kantaria being presented with the award after the launch of the Kenya Bankers Association (KBA) Customer Satisfaction Survey (2020).
Kenya Bankers Association (KBA) Customer Satisfaction Survey (2020) was launched on 21st January 2021. The survey ranked Prime Bank the third best bank in Customer Responsiveness and Satisfactory Digital Experience in tier II.