INTERNET BANKING
internet banking
Objective:
To enable Prime Bank customers to perform banking transactions without having to physically go to a Prime Bank branch.
Requirements:
To use the Prime Bank Online Banking platform (Prime Net), you must be an account holder of Prime Bank and must be registered on Prime Net.
Mode of Access:
A user can access the platform by using a PIN or a Token of which either is provided by the bank upon successful creation in the system.
FEATURES
- ACCOUNTS (BALANCE & TRANSACTION INFORMATION) – User is able to view their current bank balance in real-time.
- MAINTAIN PAYEE (CREATE BENEFICIARY/UTILITY PROVIDER) – User is able to create multiple beneficiaries for Cash-transfer transactions within and outside Prime Bank. A user can also create a biller to enable them pay their utility bills.
- PAYMENTS & TRANSFER – User is able to perform cash transfers within Prime Bank and other banks and make KRA i-tax payments easily and conveniently.
- FILE UPLOAD – User is able to upload salaries and make payments to suppliers. These could be MPESA or PESALINK. The bank has provided a format in which these must be uploaded.
- TRANSACTION STATUS - A user is able to view the status of their transactions KRA inquiry, scheduled, recurring and completed transactions among others.
- MAILS - Prime Net provides a secure platform where a customer/user is able to directly communicate with the bank securely.
- BULK SALARY/PROCESSING PAYMENT - Process employees salaries and suppliers payments.
- SERVICE REQUEST – A user is able to make service requests to the bank as indicated below:-
- Cash withdrawal slip with denomination
- Customer feedback Form
- Operative accounts- Apply for a Debit card
- Operative accounts-Cheque image Request
- Operative accounts- Request for Bankers cheque
- Operative accounts- Request for New Cheque Book
- Operative accounts-Stop cheque
- Register for SMS Alerts
- Request for Registering for Mobile Banking